Borangame is the trademark of Ar-Fer arte ferro srl.

Before placing an order at the borangame.com you have to accept the following terms and conditions. You accept the terms and conditions by actively ticking the box and thereby confirming that you have read and accepted the terms and conditions.

With your active tick, you accept that we can give you information (legal as well as non-legal) using email and card to pay – determined by what we deem most relevant. With your active tick, you additionally accept that all correspondence with you may be via electronic communication, especially via e-mail.

These conditions only apply if you are above 18 of age and if you are a private customer. Hence, the purchase is solely for own usage or purchased as a gift to others. You acknowledge this by actively ticking the box and thus accepting the terms and conditions.

Ordering

For every order placed Borangame sends by e-mail "Check Order" of material sent to the Customer (ex art.14 D.P.R. 445/00 and DL. 52/2004), illustrating the data provided by the customer at the time of the order, as well as all the references of the articles purchased.

In your shopping cart, you will see the items that you have selected as well the total cost of the items that you have chosen for your order. The price will be shown in the currency that you have chosen or specific to your country of origin.

Correct receipt of order is confirmed Borangame by reply e-mail, sent to the email address notified by the customer. This confirmation message will resurface all the data entered by the customer agrees to verify the correctness and communicate any corrections.

You are not bound by your order before you have completed and made your order.

Until you have placed your order, you are free to cancel any time during the ordering process.

Payment

This list contains the methods of payment accepted by Borangame:

  • PayPal
  • AmazonPay
  • AmericanExpress
  • VISA
  • Mastercard
  • Bank Transfer
  • Credit Card/ Debit

We accept most major credit cards, including prepaid and rechargeable, PayPal, AmazonPay, VISA, Mastercard, and AmericanExpress. All orders placed with credit cards before being processed are subject to verification of authenticity directly from their institutions. These checks may require on average 24/48 hours to add if necessary at the time to escape. By paying with a credit card you will not be charged any kind of fee. Borangame reserves the right to require the customer information such as the number of fixed phone or sending copies of documents proving the ownership of the paper used. In the absence of the required documentation, Borangame reserves the right to refuse the order.

If you choose Bank Transfert once your order is placed, you must follow these steps: the transfer must be made within three working days of receipt of the email confirming receipt of the order (under penalty of cancellation of same order), the causal appearing on the bank transfer must state the number and date of the order, the name and surname of, the bank transfer must be made in favor of:

Ar-Fer arte ferro srl IBAN: IT86 I030 6961 8541 0000 0000 149

The banking practice is that the bank transfer is credited to the account of the beneficiary (Ar-fer arte ferro srl) no earlier than 5/6 working days from its execution and therefore orders will be accepted and assigned to the carrier for shipment the next business day of the receipt of the reclaimed, then the normal delivery time must be added those mentioned bank. If you want to speed up the registration of the transfer, you can send the payment receipt of the payment, with the part number CRO* Via fax to 0422870333 by e-mail to marco@borangame.com

*The number of CRO (Reference Code Operation) is a code made up of 11 digits, which is necessary for the registration fee by bank transfer. This number comes from your bank account, and if not indicated in the receipt, must be requested from the bank. In the event that you were in possession of the Code, the payment will still be recorded, but the order will be processed the next working day following the actual crediting of the amount reclaimed on the current account of the beneficiary.

Specifications

The technical data contained in the online catalogs are indicative and may be changed by us at any time and without notice. Provided that the basic characteristics are not changed.

Eco-Contributions

  • Contribution CONAI acquitted when due.
  • For all the products in the online catalog of "Area Consumer Electronics".
  • Eco-contribute acquitted when due.
  • Eco-contribution BATTERIES AND BATTERIES of Dlg. 188/2008 acquitted when due.

 

Right of Withdrawal

Sales of new products on the Internet are covered by D. Decree no. 206/05 (art. 50 to 68), which regulates the matter of distance, that is done outside of business premises. This legislation establishes the right of withdrawal, or the ability for the consumer to return the product purchased and the reimbursement of expenses incurred. This right is reserved only to natural persons (consumers), so it can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity. To exercise the right of withdrawal must be sent by registered letter with acknowledgment of receipt, within 14 working days from receipt of goods, a communication which is clearly his intention to withdraw from the contract. The right of withdrawal does not apply to software and audiovisual sealed computer software unsealed by the consumer. Transport costs and any costs of insurance for the return to the sender shall be borne by the buyer, so the expenses made, which may vary from a minimum of €10.00 (ten) to a maximum of €100.00 (percent). The substantial integrity of the property to be returned and 'essential condition for the exercise of the right of withdrawal. The right of withdrawal is lost if the returned product is not intact or damaged, ie: - lack of packaging and/or the entire original - No parts of the product (accessories, cables, manuals, etc.) - Damage to the product for any reason, transport and non - even partial use of the asset and any supplies; - supply of goods made to specifications or clearly personalized. In case of cancellation will not be refunded the shipping charges. The expedition, until the certificate of receipt in our warehouse is under the responsibility of the customer. In the case of products offera not accept returns for withdrawal.

Procedure for the right of withdrawal

In case you have made a purchase at our site and you want to withdraw from the purchase, you will need to follow these steps: - within 14 working days of receipt of the goods, the Buyer must send Ar-Fer arte ferro srl (c/o Ar-Fer arte ferro srl Via dell'Artigianato, 9 - 31040 Giavera del Montello TV), by registered letter with acknowledgment of receipt, the withdrawal (to request a marco@borangame.com) form downloaded filled in all its parts in which it communicates the intention to withdraw from the contract; - which took the receipt by Borangame of the registered letter with acknowledgment of receipt containing the statement of withdrawal, the customer shall notify Buyer, the address to which to ship the goods to be returned and the return authorization number to be indicated on the return form and send with the product; - Buyer must send the product carefully packed in its original packaging to avoid damage with stickers or other and complete with all the original content, using a shipper chosen by the Purchaser, to the address indicated; - the shipping costs for returning the goods shall be borne by the Buyer. We recommend that you insure the shipment against theft, loss or damage in transit. If the product is not insured, to the Purchaser, in the event of damage or loss during transport, Borangame reserves the right to charge for any damages, withholding all or part of the value of the goods returned; - shipment by Buyer must be made through courier within ten working days of the notice to Buyer, the address to which to ship the goods and the number of the return authorization. Upon receipt of the goods, Borangame will verify its integrity and refund the Buyer the amount of the purchased item only, excluding all shipping costs and insurance; The refund will be by bank transfer to the account specified by the Purchaser in withdrawal form within thirty days of receipt of the goods by Borangame; - if the goods are damaged in transit, Borangame give notice to the Purchaser (within 14 working days from receipt of the product in their stores) to permit the Purchaser to file a timely complaint against the courier of his choice and get the same refund of the product value (if insured by the Buyer).

Lack of Compliance

All new products sold by Borangame are covered by the manufacturer's standard warranty and 24 months warranty for hidden defects of construction, sales to final consumers (private) and 12 months for sales made to holders of VAT with from the date of billing pursuant to Legislative Decree 24/02. To qualify for the warranty, the Buyer shall keep the invoice (or DDL) will receive. Buyer with the acceptance of the purchase contract states that it takes note of the assistance mode in effect at the time of the action in Care Warranty, who accepts. The manufacturer's standard warranty is provided in the manner described in the documentation included in the packaging of the product. If, as a result of intervention by an Authorized Service Center, the defect is not covered by the manufacturer's standard warranty, the Purchaser will be charged for any costs of verification and restoration required by authorized and transportation costs, if incurred by Borangame. The warranty will apply as long as the product has been used properly and with due diligence, that in accordance with its intended and as provided in any technical documentation, compliance with the various rules of operation therein. This guarantee is given to the following specific conditions: - in case of defects or apparent defects or non-compliance with well-ordered, or in the case of visible defects, any complaints must be notified to the seller, under penalty of forfeiture, by letter registered letter with return receipt to be sent within seven calendar days of receipt of goods or within seven calendar days from its assessment (see Annex download form). In any case, no claim may be made, within thirty days of receipt of the goods (this is the date on which it is received at the address indicated by the buyer); - in the case of recognition, both conventional court of any complaint raised by the buyer, the seller is only obliged, at its option, to replace the quantity of goods established by other characteristics equal to or greater than the yield, or refund or transfer the corresponding amount billed. The cost of transporting and / or returning items under warranty are the sole responsibility of the vendor only and only if it has previously recognized the warranty and solely with the carrier and indicated by the seller in the original packaging; - The Buyer acknowledges that the guarantee provided by the seller as above absorbs any responsibility, in order to remain outside any action for damages, direct and/or indirect damages caused by defects and / or faults in the goods, as well as any other possible claims and/or exception of the purchaser; - are excluded from the guarantee damages caused by normal wear and tear, improper use and lack of maintenance. In the case of products on offer remains on the product warranty. In the case of sales of used goods as the case of antiques or otherwise dated generally do not work and still aimed at a market of passionate collectors and restorers the selling company shall assume no warranty in comparison to the purchaser in respect of defects or deficiencies quality is obvious that hidden object purchased is expressly stated that the sale will occur in the body, with the clause "as is" basis and who agree to buy it is aware that the property purchased is not new but old or very dated, generally not working, and if it was, however, not subject to any kind of warranty and accepts it as is for the time of purchase.

Procedure for exercise of the right to restoration of conformity

Should any product purchased from us with a lack of compliance to conform to the contract of sale the following steps: - within 24 months of receipt of the goods, must send the Ar-Fer arte ferro srl (c/o Ar-Fer arte ferro srl via dell'Artigianato, 9 - 31040 Giavera del Montello TV), accessed via registered mail with return receipt in the form of lack of conformity downloaded and filled in all its parts; - wait a communication via e-mail address provided at the time of order, the procedures for the return of the product; - wait for Return Authorization Number (RAN) identification of the practice which will be sent by email to the email address provided at time of order; - prepare the product for shipping carefully packed. Use the original packaging and the inclusion of all accessories, instruction manuals and all that is in the content source will speed up the restoration of the lack of conformity; - packaging indicate the Return Authorization Number (RAN) attributed by Borangame. Received and checked the returned product, Borangame will restore the lack of conformity in accordance with the agreements.

FORM DEFECT OF CONFORMITY
Jurisdiction Jurisdiction for any dispute: Treviso.