Delivery

The delivery of products to the customer's home is carried by vectors. The normal time of delivery courier must be added the time required for the confirmation of the credit to our account. The average delivery times vary depending on the carrier used and should be considered as indicative contexts as adverse weather, poor road conditions, strikes the categories of transporters, blocks of movement, etc.., Can cause delays in fulfilling the times indicated. The delivery of products is performed by the carrier only on working days, the number specified in the contract. Other special conditions for receipt of the goods are subject to surcharges. These are the options for delivery to the floor by appointment. It is important that at the time of delivery, there is someone present at the delivery address (or being given a delivery address where the package is accepted). In case of non-delivery of the product the courier will return the goods at their own deposit entering state storage. Consequently Borangame after being contacted by the carrier will cancel the order if the customer does not give a response to confirm that you want to receive the good. Any costs of storage shall be borne by the Buyer.

Delivery costs

Delivery costs are fully borne by the recipient. The costs of delivery vary according to the type of product, weight and volume. For all products in online catalogs of Borangame, who use the shipping by courier, are applied tariff plans that vary depending on the carrier used.

 

Returns and Refunds Policy

Thank you for shopping at borangame.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 60 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

The product was purchased in the last 60 days

The product is in its original packaging

The product isn't used or damaged

You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By email: info@gglm.biz

Send the product with its original packing and the receipt or proof of purchase, to:

Berlino srl Viale della Repubblica, 209 31100 Treviso IT

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from borangame.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: marco@borangame.com